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FAQ

ask our office managers...

q:

What kind of treatments do you offer at MaxWell?

a:

MaxWell Medical is a full-service, multi-disciplinary Sports Medicine practice. What that means is we have several different philosophies and approaches to treating musculoskeletal conditions while working together. We offer physical therapy, chiropractic care, massage therapy, and acupuncture. Combining therapies not only has the benefit of addressing all components of physical injuries but it has a powerful synergistic effect that typically allows healing to take place in a fraction of the time it would take if using one therapy.

q:

How quickly can I be seen for an appointment?

a:

We know that when you are in pain, there is little else you can think about besides getting out of pain. For this reason, we make every effort to, and usually can, see patients the same day they call for an appointment. We have a doctor on staff every hour we are open for this very reason. We want you to start feeling better soon - so we make every accommodation to make that possible.

q:

Do I need a referral from my primary care doctor to get treatment at MaxWell Medical?

a:

Because we are an out-of-network provider it is NOT necessary to receive a referral from your primary care physician. However, any medical notes or diagnosis done by your primary care physician can help us adequately determine your medical history and better set-up your treatment plans.

q:

What is the best time to come to your office if I don't want to wait?

a:

It depends. There are certain times at our facility that are the busiest. It is usually during our lunch hour or after work that has the most flow of traffic. To receive therapy at your earliest convenience we suggest you speak to the front desk for any early hour appointments before work or mid-day appointments in the afternoon.

q:

What type of diagnostic testing is offered at your facility?

a:

At MaxWell Medical we understand and respect your concern for receiving diagnostic testing. After an evaluation with our Board Certified Physiatrists, it is recommended to either have an X-ray, EMG, or MRI taken. Each test is done when necessary and appropriate for the treatment of a patient’s ailment. Our doctors can conduct EMG testing, perform X-rays, and refer you to an outside facility for MRIs. We have advanced digital processing for x-rays. This allows us to save x-ray images on files to share with you, to establish a report of findings. It is important to understand why each test is conducted and more importantly, educating the patient on their health. your x-rays and other diagnostic testing via e-mail.

q:

Can I get a copy of my medical records?

a:

Yes, you will have access to your medical records whenever necessary. If the doctor recommends seeing a specialist outside of our facility, we will release your records to a different medical provider with your clearance. With our new state-of-art x-ray imaging we are even able to extend all progress notes, including your x-rays and other diagnostic testing via e-mail.

Top rehabilitation physicians in New York, NY 2015
Congratulations to Maxwell Medical Pc for winning the 2015 Patients' Choice Awards in New York Rehabilitation Physician
Verified by Opencare.com

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What Sets Us Apart

  • Licensed & Board Certified Physicians
  • State-of-the-Art Facility
  • Same Day Appointments
  • Convenient Locations
  • Effective Treatment Plans
  • Most Insurances Accepted
  • Relaxing, Warm Environment
  • Complimentary Consultations
  • Friendly & Knowledgeable Staff
  • Early Morning & Evening Hours